Page 51 - Demo

Rolex and the model names mentioned are registered trademarks of Rolex Watch U.S.A., Inc. Quality Gold, Inc. is not an authorized dealer for, nor affiliated with, endorsed or sponsored by, Rolex Watch U.S.A., Inc. or any of its affiliates or subsidiaries. 49Frequently Asked QuestionsHOW DO I KNOW THE WATCH IS REAL?We are the leader in pre-owned, independently certified Rolex watches. Each watch we sell is authenticated, as shown on the third-party independent certification report accompanying every watch. We use a five-step authentication process, which includes CW-21 Swiss Watch experts.WHERE DO YOU SOURCE YOUR WATCHES FROM?We source watches from reputable, vetted dealers that have been working with the Swiss Crown%u2122 USA brand for many years and, in some cases, have been in the business for generations. DOES IT COME WITH ORIGINAL PAPERS?No. Each watch comes with a third-party independent certification report describing its characteristics. Very few pre-owned Rolex watches come with original papers. DOES THE PRE-OWNED WATCH COME WITH A WARRANTY?Yes. Each watch comes with a two-year limited warranty from Quality Gold, Inc. The warranty and customer service contact information is detailed on swisscrownusa.com.ARE ALL THE PARTS ORIGINAL?Every part in the movement is an original Rolex part. As well as the serialized case, bracelet, and dial plate. Any aftermarket parts, such as VS clarity (G-H color) diamonds or crystals are disclosed on the third-party certification report.WHO WILL SERVICE THE WATCH?CW-21 Swiss watch experts selected to work on Swiss Crown%u2122 USA brand pre-owned watches service the watch. Rolex will not. Rolex has a strict policy of not servicing a Rolex if it was not bought at an authorized Rolex dealer or if someone other than Rolex has serviced the watch.