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2. All shipments are C.O.D. or credit card until credit has been approved. Please allow 3-4 weeks for processing and notification of credit terms.3. All jewelry invoices shipped on an open account are due and payable 30 days from the invoice date.4. Past due accounts will be shipped only on a C.O.D. basis.5. Accounts with an open balance will receive a statement at month’s end. Invoices unpaid after 30 days will incur a 2% service charge per month.6. Any dispute with an account statement must be made within 30 days of the statement date.7. There is a $39.00 charge for all returned checks.8. We may periodically ask for updated information about your business in order to maintain an active account.9. Name and address changes must be submitted in writing for existing accounts. For your protection as well as ours, we cannot make changes by phone.PRICES LISTED ARE SUGGESTED RETAIL AND ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE DUE TO MARKET FLUCTUATIONS. PLEASE CHECK QGOLD.COM FOR THE MOST CURRENT PRICING AND AVAILABILITY.PLACING AN ORDER1. Please have your account number and order ready when calling.2. Please order items using the style numbers provided in the catalog.3. Stock items and sizes may vary slightly. 4. There are no minimum order requirements.5. Please specify the desired shipping option (see “Shipping”) when placing your order.6. A signed tax-exempt form must be on file before an order can be placed.7. As an alternative to phone orders, you can place your order online at QGold.com or fax it to us toll-free.LAB DIAMOND MERCHANDISE1. Diamond weights may vary.2. We also carry a full range of melee and larger loose lab grown diamonds in most cuts and qualities. Please call for current market price or log onto QGold.com. 3. Diamond weights given are based on total weight, adhere to diamond market standards and are approximate.4. For a diamond weight equivalent, refer to page 444.5. If a style is noted as “peg set” or “semi”, it does not include the head or center stone.6. Pricing and carat weights based on a size 7.7. Men’s ring pricing and carat weights based on a size 10.8. The diamond grading system used is based on standard grading practices. The following table explains the abbreviations for the quality of stones.COMPANY POLICIESThe following information is provided to facilitate fair business practices for both the customer and Quality Gold. Our goal, as always, is to provide the best product and service in our industry. In order to provide quality service to all of our customers, the policies, procedures, terms and conditions below must be adhered to strictly. Please note: A significant number of items pictured in this catalog are protected by federal copyright laws.PRICING1. Prices, weights and availability are subject to change without prior notice. Fluctuations in manufacturing cost(s), raw material cost(s), exchange rate(s), duty(ies) and other similar factors may result in price adjustments. Quality Gold reserves the right to refuse or cancel any order without penalty if the product is unavailable for any reason. Please call or check www.QGold.com for the most current prices and product availability. 2. The product weight(s), measurement(s), description(s), technical specification(s) andpackaging(s) of each item published are for information purposes only and may bemodified without notice. No representation or warranty is expressly or impliedly given as to its accuracy or completeness. We reserve the right to correct any errors, inaccuracies or omissions on a product page. If a product warranty is provided, it will ship with the product. The manufacturer is solely responsible for all warranty guarantees related to a product, to include product service and replacement where applicable. Quality Gold is not responsible for publishing errors.3. Products appearing in this catalog may contain images, descriptions, or other information (collectively, “Product Information”) provided by Quality Gold or various third parties. Product Information may sometimes contain trademarks or other intellectual property owned by Quality Gold, our suppliers, licensors, or other third parties. Use of third party intellectual property is done so with permission or pursuant to principles of fair use, and is not intended to imply any endorsement or affiliation. Product Information is not intended to malign any religion, ethnic group, club, organization, company, individual or anyone or anything. 4. Merchandise pricing fluctuates daily based on the precious metals market. Daily gold pricing is based on the 2nd London Fix plus a $5.00 surcharge.5. Catalog pricing for gold is Triple Keystone and is based on $2,950 per ounce.6. Platinum prices are Triple Keystone and are based on $1,000 per ounce.7. Silver with diamond prices (in this catalog) are Triple Keystone and are based on $34 per ounce. Silver bands on pages 385-393 are priced Quadruple Keystone.8. Contemporary metals, silicone and ceramic are priced Quadruple Keystone, unless otherwise noted with price codes (3Z) at the bottom of the page.9. All merchandise is 14K gold unless otherwise noted.10. There is an additional labor charge for sizing, engraving, enameling and etching.11. We reserve the right to make any corrections if a billing error occurs. ACCOUNT TERMS AND CONDITIONS1. All new customers must complete our Account Application, Blanket Certificate of Exemption and Identification & Verification Form (to comply with the USA Patriot Act) to establish an account. Please refer to the last pages in the catalog for these forms. A copy of your State Vendors License is also required. SHIPPING1. All orders will be charged for shipping and handling. This includes backorders.2. Daily shipping cut-off will be 5:00PM (ET) Monday-Friday. Quality Gold is not responsible for shipping delays due to technical difficulties or other circumstances beyond our control.3. U.S. Accounts - We ship via United Parcel Service. Service options include UPS Ground, 2-day service, Next Day and Saturday delivery. Some areas are not eligible for all shipping options. For a complete list of options available in your area, please contact UPS. U.S. Mail Priority (1-3 days) and First Class (2-5 days) shipments available for orders less than 1 lb. and less than $1,000 value.4. Canadian Accounts - Shipping prices will be determined by weight and based on Canadian Postal Codes. Shipping options are: Canada Post: UPS:- Expedited (3-8 days) - Worldwide Saver (Overnight) - Express Post (2-4 days) - Priority (2-3 days)5. Larger orders may be shipped in larger boxes, incurring a higher shipping charge. An estimation of additional shipping charges for larger orders are as follows: UPS Ground – approx. $0.50/lb. additional charge UPS 2-day – approx. $1.00/lb. additional charge UPS Next Day & Next Day Air – approx. $1.70/lb. additional charge Saturday – approx. $1.90/lb. additional chargeAn exact quote of total shipping charges for your order will not be available until the time of invoice.6. Shipping charges are not fixed and are subject to change without prior notice. Fluctuations in fuel costs or other factors beyond our control may require price adjustments.7. All items in stock are shipped the same day they are ordered when the order is placed before 5:00PM (ET)8. All exchanges and returns to customers will be charged for shipping.9. NO DROP SHIPPING. Merchandise will only be shipped to the address on the account. This is for your protection as well as ours.10. Shipping options are as follows: Ship Complete – In stock items will be held until all items on the current order are filled or another order is placed. There is not a guaranteed time frame for the order to be shipped when using this method. This option can only be applied to one order.Ship As Available – In-stock items are shipped immediately, while each backordered item is shipped as received. This may result in several shipping charges.Ship In Two Shipments - For each order, in stock items will be shipped when ordered. Backorders (for order currently being placed) will be shipped when all are filled. (Preferred method of shipping)Ship With Next Shipment – Items will be held for the customer’s next shipment. Orders totaling $12.00 or more will be held for up to two weeks and orders totaling less than $12.00 will hold for up to four weeks. Without any further instructions from the customer, we will ship this item automatically.11. Backordered items with a total of less than $12.00 will automatically revert to a “Call When Available” status when Quality Gold receives the item or items.12. Quality Gold combines orders whenever possible to minimize customers’ shipping expenses. This may include portions of “ship complete” orders going out with orders placed at a later time.Lab Diamond Grading SystemClarity ColorLD VS+ F+LG VS/SI+ G+Tel: 513-942-7659 Toll Free: 1 800-354-9833 (Option 2 Canada)U.S. Fax: 513-682-1100U.S. 24 Hour Toll Free Fax: 1 800-686-7184Canada Fax: 1 844-334-2531E-mail: info@QGold.comQGold.comDETACHABLE PAGEPhone: 513-942-7659Toll Free: 800-354-9833Business Hours: 9:00 AM to 7:00 PM (ET) Monday through Thursday; 9:00 AM to 6:00 PM (ET) Friday.From mid-November through Christmas, our hours will change as follows: 9:00 AM to 8:00 PM (ET) Monday through Thursday; 9:00 AM to 7:00 PM (ET) Friday. Beginning the Saturday after Thanksgiving through Christmas, Saturday hours will be 10:00 AM to 4:00 PM (ET).460